Privacy Policy
Last updated: February 3, 2026
1. Introduction
Aptura ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management and agency collaboration platform.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (profile photo, job title, organization name)
- Content you create (projects, tasks, files, comments)
- Communications with us (support requests, feedback)
- Payment information (processed securely through Stripe)
We automatically collect certain information when you use our services:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage data (features used, time spent, interactions)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent security incidents
- Personalize and improve your experience
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your organization: Information is shared with other members of your organization as necessary for collaboration
- Service providers: Third-party vendors who assist in providing our services (hosting, analytics, payment processing)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Third-Party Integrations
Our platform offers integrations with third-party services including:
- Dropbox: For file migration, we access your Dropbox files with your explicit authorization via OAuth. We only read files you select for migration.
- Google Drive: Similar to Dropbox, we access only files you authorize for migration purposes.
- Trello, Asana, Monday.com, ClickUp: For project migration, we access your project data with your authorization to import into Aptura.
You can disconnect these integrations at any time from your settings. We do not retain access to your third-party accounts after you disconnect.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, secure authentication, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us. Some information may be retained as required by law or for legitimate business purposes.
8. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@getaptura.com.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@getaptura.com
Website: https://getaptura.com